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Smart Citizens:
- Will take responsibility for the place they live, work and love in;
- Value access over ownership, contribution over power;
- Will ask forgiveness, not permission;
- Know where they can get the tools, knowledge and support they need;
- Value empathy, dialogue and trust;
- Appropriate technology, rather than accept it as is;
- Will help the people that struggle with smart stuff;
- Ask questions, then more questions, before they come up with answers;
- Actively take part in design efforts to come up with better solutions;
- Work agile, prototype early, test quickly and know when to start over;
- Will not stop in the face of seemingly huge boundariesbarriers;
- Unremittingly share their knowledge and their learning, because they know this is where true value comes from.
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More on the human face of smart cities on my blog